Customer Retention Win-Back
Customer Success Customer Success Sales Rep Marketer Home Services
The prompt
Win back a customer who hasn't used your service in {{6_12_24}} months. Last service: {{type_and_date}}. Relationship: {{was_positive}}. Offer: {{incentive_if_any}}. Tone: Warm, not pushy. Output: Email and SMS version. Objective: Book appointment for routine maintenance or inspection.