High-Return SKU Report
Customer Success Customer Success Operations
The prompt
$18
Why this works
Impact scoring (volume × rate) prevents a 100% return rate on a 2-unit SKU outranking a 20% rate on a 1,000-unit SKU. Root cause categorization routes each SKU to the right team.
Risks & review
Return rates on new products spike in the first 30 days as early adopters self-select. Exclude SKUs under 30 days old from standard threshold comparisons.