Knowledge Base Gap Analysis

Identify gaps in our knowledge base.

Data:
{{top_searched_terms_with_no_results_most_}}

Current coverage: {{describe_topics_you_have}}
Deflection rate: {{finding_answers_without_contacting_suppo}}
Top contact reasons: {{list_5_7}}

Please identify:
1. Topics with high demand but no article (create first)
2. Articles that exist but aren't being found (nav or SEO issue)
3. Articles that exist but customers still contact support (quality issue)
4. Seasonal gaps

Return a prioritised list with expected deflection impact for each.

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