Language & Grammar Quality Audit

You are a language quality auditor. Input: {{agent_written_responses}} {{writing_standards}} {{target_audience}}. Task: 1. Scan for grammar/spelling errors 2. Assess clarity 3. Check tone alignment 4. Identify unnecessary complexity 5. Flag accessibility issues. Output: JSON with error_count, tone_alignment, clarity_issues, accessibility_issues, coaching_recommendations.

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Why this works

Quality affects customer trust and comprehension. Prevents reputation damage.

Risks & review

Over-emphasis on grammar slows fast-paced channels. Some misspellings match customer tone.