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Support Conversation to KB Article

Customer Success Customer Success Content Creator

The prompt

Turn this support conversation into a knowledge base article.

{{paste_the_support_conversation}}

Please write an article that:
1. Has a clear, searchable title (write 3 options)
2. Explains the problem in plain language
3. Provides the solution step by step
4. Includes any relevant warnings or edge cases from the conversation
5. Ends with 'Did this answer your question?' and suggests 2 related articles

Tone: {{e_g_friendly_and_simple_technical_and_pr}}
Audience: {{e_g_end_users_it_administrators_non_tech}}