Diligent

What it does

Diligent is the leading board management and governance platform - used by corporate secretaries, board directors, and governance teams at public companies, nonprofits, and financial institutions to manage board meetings, distribute secure board materials, capture decisions, and maintain entity governance records. AI capabilities include AI-powered meeting minutes generation from recorded board sessions, intelligent board book assembly that compiles meeting packets from contributed documents, automated entity management that tracks corporate structures and compliance deadlines across jurisdictions, ESG data collection and reporting tools, and AI analytics that surface governance patterns and board engagement insights. Diligent's secure board portal is the standard for public company board operations.

Strengths

• Mid-market public companies and large nonprofits use Diligent for professional board governance - AI-assisted meeting minutes and secure board book distribution replacing ad-hoc email governance.
• Large public companies and financial institutions use Diligent for enterprise governance programs - AI meeting intelligence across multiple boards and committees, entity management across complex corporate structures, and ESG reporting for investor and regulatory disclosure.
• Diligent is the leading board management and governance platform - used by corporate secretaries, board directors, and governance teams at public companies, nonprofits, and financial institutions to manage board meetings, distribute secure board materials, capture decisions, and maintain entity governance records.

Watch-outs

• Significant cost for board portal category: Diligent is premium-priced for the board management category — smaller nonprofits and private companies find platforms like BoardEffect offer comparable board portal capabilities at lower cost.
• Governance suite breadth creates complexity: Diligent has expanded from board portal to a governance suite covering ESG, audit, risk, and entity management — organizations buying the full suite manage significant platform complexity that may exceed their governance program maturity.
• AI minutes require secretary review: AI-generated board minutes are useful drafts but require board secretary review and approval before becoming official governance records — AI does not replace the governance judgment of the corporate secretary.

Pricing

Diligent pricing not published. Mid-market contracts from approximately $15,000 to $40,000 annually. Enterprise pricing negotiated. Annual contracts.